People often ask me, Why are you so busy? How come you are so booked up?
Ever since I started in the hairdressing industry I have always followed my instinct and always gone with my gut feeling. I believe this is the one of the most important rules of all in business, but of course there are exceptions.
Here are my top five rules on 'how to be a successful mobile hairdresser.'
Confidence.
Believe in your ability, if you don't believe in yourself no-one else will. Confidence is by far the most important tool in hairdressing. If you are not naturally confident, learn how to be, create an image of what you would like to be and be that person.
Organised.
Please whatever you do GET ORGANISED. I know it’s hard but write out a business plan, no matter how small, Write One!
Get yourself a good accountant, sorry great accountant to do the end of year accounts and find a book-keeping system that you feel comfortable with, this in turn will keep you organised because I know how scatty some hairdressers can be. If you haven't got a paper diary or if your confident with your I.T. Skills get an electronic diary (just make sure you back it up!) A paper diary is a good idea to start with as you can't lose the appointments from the page; you can from a computer I assure you.
Be the Best.
Be Special. Because you are to every single person that you see and meet, they have chosen you to be their hairdresser and they have put their trust in you to cut their hair. It’s a big thing for someone and never under estimate that. Each and every time you see your client you need to be the best. I little trick for this is just before you arrive at your clients house or home say to yourself 'Wow they trust me because I'm great at what I do.' You may feel silly but trust me it works.
Honest.
You have to be honest, lying will only get you caught out, remember how small the world is. Everybody knows everybody especially your clients. Be honest with your ability; don't try to do something you don't feel comfortable with. Be honest with your clients; if you really don't think that a fringe will suit them tell them, they will respect you more for it.
Professional.
This I think is the most important rule of all and it goes without saying. Dress smartly everyday (no matter how rough or tired you feel.) this not only gives you a great image but also says a thousand words to your clients, if you are properly dressed and looking the part, they will automatically know their getting a great service. Your prices also should reflect how you carry yourself.
Use clean brushes, gowns, and scissors. but the one thing I noticed when I first started was none of my competitors took . with them a mirror, from day one I used a mirror which transforms their home instantly into a salon, amazing but true, many of my clients were surprised when I turned up with a mirror, simple but very effective.
Another part of being professional for me was to banish the word 'MOBILE' it for me conjured up all sorts of horror story’s I had heard from clients, so I marketed myself as a 'Personal Stylist' instantly people don't put you in that bracket, it worked!
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